From the Prinn team

Notes from the Prinn team on stopping AI data leaks in small businesses, and on building the product.

How to write a one-page AI policy for a small business

One page, four rules. Which tools are approved, what never gets pasted in, who to ask, and what happens when something slips through.

Optus, Medibank, Latitude: small business lessons

The scale of these breaches is not the transferable part. The way each one started is: a forgotten access path, a borrowed credential and data kept too long.

What is spear phishing, and how do leaks feed it?

Spear phishing is a phishing message written for one person, using true details about them. The useful question is where the attacker got the details.

What is business email compromise (BEC)?

Business email compromise is an attacker inserting themselves into a payment conversation you were already having. The invoice looks right because it mostly is.

What happens to a leaked API key?

It gets found by an automated scanner, often within minutes, and tried. A leaked key is an unlocked door someone walks through the same afternoon.

Is pasting client data into AI a notifiable breach?

It can be. The test is whether personal information went somewhere it should not have and serious harm is likely. An accidental paste can satisfy both.

Is "insider threat" the wrong lens for your staff?

In a business of ten people, almost every incident involving staff is someone trying to do their job quickly. Controls built for malice will not stop it.

How does a small business actually get hacked?

Almost never by someone breaking through your defences. Nearly always by someone signing in, or doing something reasonable at the wrong moment.

Does cyber insurance cover an AI data leak?

Probably, because a staff member pasting client data into a chat tool looks like an ordinary privacy event rather than an AI exclusion.

Do the Essential Eight cover AI?

Short answer: no. All eight strategies were designed for a threat that arrives. None of them look at what your staff type into a prompt.

Are AI tools making scams harder to spot?

Yes, but not in the way most coverage suggests. The cons are the same. The two clues people relied on, bad writing and a familiar voice, no longer hold.

Does privacy law apply to my small business?

In two of the four markets most small businesses operate in, there is no small-business exemption at all. In the other two it is narrowing.

What should a small business AI policy say?

Short answer: one page, four rules, and a named person to ask. Most AI policies fail because nobody can remember them at the moment they matter.

Is ChatGPT safe for confidential information?

Short answer: not by default. What happens to what you paste depends on your plan, and where the data goes is a question most small firms have never asked.

What is shadow AI?

Shadow AI is your team using AI tools you have not approved, usually to do their job faster. Here is what it looks like in a small business, and what to do.